Retention

How long we keep your photos.

Storage windows by package, how to delete sooner, and what stays.

How long we keep your photos

Each package has a storage window: Demo events, 30 days. Starter, 60 days. Keepsake, 90 days. Full Story, 180 days. Buying early does not start the clock. Your storage window starts when you activate the event and open collection for guests. Guests can upload before or after the wedding once you activate. After the window ends, your event is queued for deletion unless support has approved an extension.

Delete sooner, anytime

Couples can start deletion from the event dashboard. We remove originals, thumbnails, polished versions, and exports from storage. Export your gallery first if you want to keep a copy. Deletion is permanent.

What stays

After photos are deleted, we keep the minimum needed for billing, fraud prevention, and legal compliance. No photos, no polished versions, no exports.